23 Apr
This is the third and final blog post for TrackMatriX’s White-Label e-commerce Track-and-Trace Platform Series.
Numerous partners recognize the value proposition of offering TrackMatriX’s e-commerce track-and-trace platform under their brand, and they are keen to expedite their time to market with these offerings. These partners seek rapid deployment, expert guidance, and sufficient resources to develop these services for their clientele.
In response to this demand, TrackMatriX has incorporated AI services from leading platforms such as AWS AI Services, ChatGPT, Claude.ai, Google Cloud AI Platform, Microsoft Azure AI Services, and IBM Cloud AI Services to provide its partners responsible AI product and document track-and-trace platform. Through this collaboration, TrackMatriX is poised to provide partners with a comprehensive suite of white-label services, empowering them to meet their clients’ needs effectively.
Our White-Labelling E-Commerce Track-and-Trace Platform
When businesses partner with TrackMatriX, we don’t provide a one-size-fits-all track-and-trace platform to them. Instead, we work hard to customize our commercial agreements and the track-and-trace platform you will get. The platform will be branded as your own and swiftly launched to your end customers, eliminating the necessity of investing in your network operations and infrastructure.
TrackMatriX’s scalable infrastructure comes with superior performance and operational simplicity to unlock service delivery value by quickly enabling new paths to premium services, integrated within the white-labeled track-and-trace platform.
The Basic Service Offerings for TrackMatriX’s White-Label E-Commerce Track-and-Trace Platform
If you decide to partner with us for our white-label e-commerce track-and-trace platform, we provide the following basic service offerings on which the track-and-trace platform is based:
- A Track and Trace platform
- Logistics & e-Logistics Management System
- Item level tracking solution
- Retail management system
- Order management system
- Customer relationship management system
- Automated order confirmation processing
- Inventory management solution
- Warehouse management solution
- Return order management system
- AI-powered Consumer behavior analysis and reporting system
- AI-powered geolocation tracking system
- AI-powered fraud detection system
- Product management and landing management systems
- End customer authentication system
- User permission management system
- Post-purchase customer experience management system
Note that we can provide additional service offerings based on the client’s requirements and specific needs.
What You Get with Our Track-and-Trace Platform:
Our white-label e-commerce track-and-trace platform includes the following features:
Create Custom Configurations
Configurations empower you with the ability to enable or disable features for your clients. You define the features within a configuration, determining whether the respective client will have access to those features based on your established configurations.
Assign User Administrators
Effortlessly delegate and manage user administration roles within the admin dashboard. Manage all the stakeholders, their access, and responsibilities easily from the customized admin dashboard.
White Label Emulator/Previewer
When you’re selling the track-and-trace platform to a customer, the ability to preview the platform on a desktop with them can be a critical step in the sales process. Your emulator will be branded as your own, allowing you to preview the track-and-trace platform in your system on any browser or system.
Template Library
Access all the templates we utilize, giving you a head start on the track-and-trace platform and streamlining the platform development process for your customers.
Logistic Services
Our comprehensive logistics solutions optimize supply chain operations, including warehousing, inventory management, freight forwarding, and last-mile delivery, ensuring efficiency and cost-effectiveness for your business growth.
Warranty Product Registration Management
Manage product registration warranties through our track and trace platform to ensure seamless tracking and customer satisfaction for your brand.
Customer Engagement
Our track-and-trace platform offers several customer engagement metrics, AI-enabled personalizations, and reportings so customers get personalized recommendations. We also promote customer engagement with simple and interactive landing pages, surveys, forms, marketing campaigns, and lucky draws, all integrated within the track-and-trace platform.
Integrations
The white-label track-and-trace platform is interoperable with your existing workflows, CRMs, ERPs, and other systems and software. Our e-commerce track-and-trace platform also offers integrations with Shopify, WooCommerce, Magento, Klaviyo, Shopware, Xentral, Descartes-pixi, and many others.
How Does TrackMatriX’s E-Commerce Track-and-Trace Platform Work
1. Request a Demo with Our Team
The first step to getting started with us is by communicating with us via a phone call. Our team will gain insight into your organization’s needs and determine the track-and-trace platform customizations that best suit you.
Once we have finalized the track-and-trace platform your organization requires, we will draft and share a proposal for your signature.
2. White Label Account Setup
After providing your basic business information, we will set up your track-and-trace account, which includes:
- Customized portal setup: Your portal will be customized with your branding for your clients' use. Additionally, you have the option to have a separate portal for your staff to manage your clients' reporting process.
- Configuring Websites and Email Domains: Our team will customize your web domain and perform email configurations so that all emails sent to your clients throughout the process will contain your branding.
3. Data Privacy Regulations, Data Storage Guidelines, and Cybersecurity
Mission-critical and sensitive business data must be protected at all costs. That’s why we take cybersecurity and data privacy protection seriously. With our white-label track-and-trace platform, we ensure you that:
- All stakeholders’ data is safe in the track-and-trace platform.
- We ensure that our platform will comply with the data protection regulations of your or your client's respective country.
- Your data will be stored in your country, and we will not store it elsewhere.
- We will ensure frequent backups, vulnerability scanning, penetration testing, security audits, risk, and compliance assessments, frequent updates, and security configuration reviews to ensure the most cybersecurity.
Pricing Structure Comparison
| Business Model | Self-Developed | White-Label Basic Version | White-Label Customizable Version |
| Estimated Costs | USD 500,000+ | Free | USD 10,000+, one-time fee |
| Features | Fully customizable, tailored solution | Branding customization | Tailored workflows, advanced integrations |
| Subscription | Not applicable | Monthly subscription starting at $1,000 | Subscription with enhanced features starting at $2,500 |
| Per User | Not applicable | Monthly per-user cost | Monthly per-user cost |
| Hosting Fee | Flexible pay-as-you-go model | Flexible pay-as-you-go model | Flexible pay-as-you-go model |
| Time to Go Live | Lengthy development process, 6+ months | Rapid deployment within a week | Implementation is typically completed within 1-3 months |
Ready To Scale Your Business With a White-Label E-Commerce Track & Trace Platform?
Reach out to TrackMatriX today and learn how we can develop a highly scalable, cyber-secure, flexible, and customizable track-and-trace platform for you and provide you continuous software support, so you can focus on marketing and selling the platform to your customers with confidence.
Schedule a demo with us now to start your journey to exponential business success!
Start Selling Our Cyber-secure and Intelligent White-Label E-Commerce Track-and-Trace Platform Now.
About TrackMatriX Technologies Limited
TrackMatriX is a leading AI-enabled solution provider, technology developer, and system integrator dedicated to accelerating growth for retail, logistics, and manufacturing businesses. TrackMatriX provides brand protection, advanced digitalization, AI, AR, and SaaS development solutions for better business growth, personalized product experiences, and maximized customer engagement. TrackMatriX is your business partner for boosting revenue, protecting your brand identity, and providing you with advanced, scalable, and cyber-secure cloud-based, AI, and AR systems.
In 2010 NanaoMatriX developed the TrackMatriX SaaS platform, which was later patented in 2012 for the verification of product and document authentication using mobile devices, QR codes, and RFID tags. In 2019, TrackMatriX incorporated TrackMatriX Technologies Limited, which uses the TrackMatriX SaaS platform to track & trace products and documents for retail, logistics, and manufacturing startups and enterprises.
